Technology FAQs

  • General Questions

    Take the Kenosha Public Library everywhere you go!

    Get the power of The Kenosha Public Library, anytime, anywhere. With the myKPL app, you can access everything the library offers from home or while you're on the go. Search the catalog, request books for pickup, renew your materials, and even pay fees. Plus, you can find your nearest library and find upcoming programs at your neighborhood library, no matter where you are.

    Download for andoid

    Download for Apple iOS

    Yes, but we assume no responsibility for personal equipment plugged into our electrical outlets.

  • Printing

    There are several factors that may prevent your print job from appearing at the release station. Please verify the following:

    • Accurate Identification: Ensure that the name, email address, or library card number entered at the release station precisely matches the information provided when submitting the print job from your home computer.
    • Release Station Specificity: Print jobs sent remotely are exclusively accessible at the designated print release station. They will not appear in the print queue displayed on public access computers.
    • Processing Time: Allow a few minutes for the print job to process and become available at the release station. Large or complex documents may require additional processing time.
    • File Compatibility: Ensure that your file is a supported file type listed on the Print From Home portal, and if printing a PDF that it's not encrypted. 

    Yes, please follow the instructions found on the Printing from Home page.

  • Copy/Scan/Fax

    15 cents per page for Black & White, 25 cents per page for Color

    All KPL locations have scanners, copiers, and fax machines.

    These locations have fax machines available: 

    • Northside Library
    • Simmons Library
    • Southwest Library
    • Uptown Library

    The current cost is 25 cents per page, with a free cover page. 

    It's free to scan a document and either save it to a USB drive or email it.

    Black & White Printing / Copying 15¢ per page
    Color Printing / Copying 25¢ per page

  • Computers

    KPL has installed "reboot to restore" software on all public computers. All personal information, logins, and any installed software is wiped from the computer when it's rebooted. Visit our Privacy Information page to learn more about KPL commitment to patron privacy.

    Yes, you may use your flash drive on our 2-hour computers. No personal files will be saved on the hard drive.

    Flash drives may not be used on 15-minute express computers.

    You may use 1 computer session a day. Sessions on all computers are 4 hours; sessions on “express” computers are 15 minutes. Computer sessions are available from the time a location opens until 15 minutes before the location closes. 

    Yes. If you don’t have a Kenosha Public Library card, you can request a 4 hour guest pass for computer access. Most locations also have walk up 15 minute use computers to checking email and making a quick print. 

    • Brailler – a typewriter that prints in Braille – for checkout or in-house use at the Southwest Library.
    • Video Magnifier – in-house use at the Southwest Library – magnifies print and 3-dimensional objects – color and magnification are adjustable.
    • Audiobooks – CD, Pre-loaded Audiobook, and downloadable – are available at all locations.
    • Scan Stations - The scan stations located at the Southwest and Northside libraries can convert scanned documents to MP3 files. These files can be saved to a USB drive. 
    • C-Pen - A portable, pocket-sized device that reads text out aloud with an English, Spanish or French human-like digital voice.
    • Text-to-Speech and Magnification software is available on all library computers. 
    • The following are available at all library locations.

  • WiFi

    All KPL locations offer free WiFi.

    Look for the network "Kenosha Public Library (Public)" on your device. No special settings, usernames or passwords are required.

    You’ll need to accept our terms of use to connect to the WiFi network.